Ozen Privacy Policy

1. Information We Collect

We collect two types of information when you visit our website:
• Personal Information: This includes information that you provide to us when making a purchase or filling out forms on our website. This may include your name, email address, shipping address, billing information, and phone number.
• Non-Personal Information: This includes data we collect automatically through cookies or other tracking technologies, such as your IP address, browser type, and browsing behavior on our website.

2. How We Use Your Information

We use the information we collect in the following ways:
• To Process Orders: We use your personal information to fulfill your orders, process payments, and ship your products.
• To Improve Our Services: We use your data to improve our website, enhance your shopping experience, and provide customer service.
• To Communicate with You: We may use your email address to send you updates about your orders, promotional offers, newsletters, and other information related to Ozen.
• For Marketing: With your consent, we may send you promotional materials, newsletters, and special offers.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who help us fulfill our orders and provide services such as:
• Payment processors
• Shipping and logistics providers
• Email marketing platforms

These service providers are contractually obligated to protect your information and use it only for the purposes of performing their services for us.

4. Data Security

We implement a variety of security measures to protect your personal information. This includes using secure socket layer (SSL) technology to encrypt sensitive information, such as credit card details, during transmission.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your user experience and analyze site traffic. Cookies are small text files that are stored on your device to help us remember your preferences and improve our website's functionality.
You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features on our website.

6. Your Rights

You have the following rights regarding your personal data:
• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal data.
• Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions.
• Opt-out of Marketing Communications: You can opt out of receiving marketing emails by clicking the 'unsubscribe' link in any email we send.

To exercise any of these rights, please contact us at cs@ozensauce.com

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Ozen. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Ozen does not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the 'Last Updated' date. Please review this policy periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Email: cs@ozensauce.com
Phone: (888) 592-8366
Mailing Address:
12828 Willow Centre Dr Ste D # 170
Houston ,TX 77066