Terms and Conditions

1. Acceptance of Terms

By accessing or using the Ozen website, you agree to these Terms and Conditions. If you disagree with any part of the terms, you may not use the site.

2. Product Information

We make every effort to display our products accurately on the website, including product descriptions, pricing, and images. However, we do not guarantee that the product descriptions or images are error-free. All products are subject to availability.

3. Ordering and Payment

• Order Acceptance: When you place an order on our website, it is an offer to buy. Orders are subject to acceptance by Ozen. We may refuse or cancel your order for various reasons, including but not limited to product availability, errors in product information, or issues with your payment method.
• Payment Terms: All orders are processed through secure payment gateways. By submitting your order, you agree to pay the total price listed on the site, including applicable taxes and shipping fees.

4. Shipping and Delivery

• Shipping Rates and Delivery: We offer shipping services to most locations. Delivery times vary depending on your location and the shipping option selected. Please refer to our Shipping Policy for more details.
• Risk of Loss: Once the products are delivered to the carrier, the risk of loss is transferred to you. We are not responsible for any delays or issues once the order is in transit.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return the product in accordance with our Shipping Return and Refund Policy. Please refer to the policy for details on eligibility, timeframes, and procedures for returns.

6. Intellectual Property

• All content on our website, including but not limited to logos, images, text, and videos, is the property of Ozen and is protected by copyright laws.
• You are not authorized to use, reproduce, or distribute any of our content without explicit permission from Ozen.

7. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Limitation of Liability

Ozen is not liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or any products purchased through our site. This includes, but is not limited to, damages resulting from lost profits or business interruptions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of United States. Any disputes arising under these terms shall be resolved in the appropriate courts located in Houston, Texas, USA

10. Changes to Terms

Ozen reserves the right to modify or update these Terms and Conditions at any time. When we make changes, we will update the date at the top of this page. Please review these terms periodically to stay informed of any updates.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: cs@ozensauce.com
Phone: (888) 592-8366
Mailing Address:
12828 Willow Centre Dr Ste D # 170
Houston ,TX 77066